Shipping And Payment Information

We use a secure shopping cart. Your information is protected. We take your privacy very seriously. Be assured that your information will never be shared with anybody. Pay securely via PayPal--even if you don't have a PayPal account. Major credit cards are accepted at Paypal. We also accept personal checks and money orders for domestic orders. If you're sending payment by mail, simply complete your order via our shopping cart, print out the information page, and send it to us along with your payment.  International buyers must use Paypal.

U.S. Flat Rate Shipping Charges:
We offer flat rate shipping to the US. Our rates are as follows:

  • Dresses and Dressy Dresses: $10 per item
  • Separates: $8 per item
  • Shoes & Accessories: $13 per item
  • Outerwear: $20 per item
  • Swim & Sunwear: $8 per item
  • Suits: $12 per item
  • Lingerie:  $8 per item
  • Menswear: email for shipping charges
  • Housewares: Items are shipped in the US at a predetermined flat rate based on the weight of each item.  Int'l customers, please email for shipping charges.

International Shipping Charges:
International shipping charges are determined by the boxed weight of your order. Please email your location after you place your order and we will add shipping to your order. If you'd like an estimate, send us your location along with the items you'd like to purchase and we'll provide you with a shipping estimate.

Shipping Policies and Payment Information

U.S. Shipments:

  • When you buy from Lucitebox.com, expect speedy service. Items are typically sent within 24-36 hours of purchase.
  • All items are packed with care and sent with delivery confirmation.
  • Ship times vary. Within the US, Priority Mail usually takes 2 to 4 business days. We cannot guarantee delivery by a certain date because your purchase is in the hands of the U.S. Post Office once the item is mailed.
  • Guaranteed 2 Day delivery is available. Please email us for the cost. (It's usually $20 or more.)
  • You will receive an confirmation email on the day your item has shipped.
  • Insurance is included on all priority mail items shipped to addresses in the U.S.  We are not responsible for items that are lost or damaged in the mail, but if needed, any damage claims will be filed and turned over to the USPS claims department.

U.S. Payments:

  • Acceptable methods of payment are Paypal, money order or checks.
  • Checks require ten business days to clear and process.
  • If you intend to use Paypal, please note that we cannot ship to an unconfirmed address. It is simple to confirm yours. If you plan to use that option, please confirm your address. If you cannot confirm you address, you may want to use another handy payment option.

NOTE: Illinois residents must pay 8.75% sales tax on all purchases. If you live in the Land O' Lincoln, you will find that tax reflected on your invoice.

International Payments:

  • Orders are payable in US funds.
  • We accept payments via PayPal.
  • Lucitebox.com ships worldwide via First Class International Mail.
  • Delivery via First Class International Mail usually takes 7 to 10 business days.
  • All orders are marked as 'merchandise' on the custom forms and will include the  price paid for the merchandise. International customers are responsible for any customs fees.  Please do not ask us to alter customs documents as it is a federal offense.

Unclaimed packages:

Unclaimed packages that are returned to Lucitebox.com will not be reshipped unless return postage is paid by the buyer.  Original shipping charges and a 15% restocking fee will be deducted from refund of the unclaimed order.




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